Customer Service

Professional team 7x24 hours service guarantee

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Service Content

Equipment installation and debugging

Equipment installation and debugging

  • Preliminary planning review:Assist in selection,Layout review,Provide optimization suggestions
  • On-site installation supervision:Guide and supervise installation to ensure quality
  • Debugging and verification:Comprehensive debugging, performance verification, and report issuance
Equipment Operation and Maintenance

Equipment Operation and Maintenance

  • Scheduled maintenance:Customized maintenance plan, clarifying the content and standards of each link
  • Emergency repairs:24-hour response, timely on-site troubleshooting
  • Spare parts management:Improve inventory management to ensure spare parts supply and quality
Technical training

Technical training

  • Operational training:Conduct various forms of training for equipment operation
  • Maintenance training:Teach maintenance knowledge and simple repair methods
  • Safety emergency training:Covering security risk response and emergency drills
Environmental compliance support

Environmental compliance support

  • Regulatory interpretation:Track regulations, provide interpretation and consultation
  • Emissions Monitoring Assistance:Assist in establishing a monitoring system and compiling emission reports

Service Process

1

Demand exchange and docking

2

Customized solution requirements

3

Contract Signing

4

Service Implementation

5

Continuous Improvement

Service security guarantee

Professional service team

Experienced technical engineer team to provide professional support

Spare parts resources

Perfect spare parts management system to ensure timely supply

Technical Support Network

Henan Provincial Technology Research Center, providing strong technical support